Privacy Policy
This privacy policy covers how VIP Plumbing Limited treats personal information that it collects and receives on www.vipplumbing.co.nz or through our services. We use information shared with us for the sole purpose of running and improving our services. This policy tells you what information we collect, steps we take to protect and secure it, how we use and share information, and finally, how you can contact us with questions or concerns.
By accessing, using, or browsing the website you agree to be bound by this privacy policy. If you do not agree to be bound by this privacy policy then you should stop accessing and using the website.
Any reference to "we", "our" or "us" in this privacy policy means VIP Plumbing Limited.
What information Do We Collect?
As part of our using www.vipplumbing.co.nz the following kinds of information may be collected:
Cookies - Cookies are small files that are placed by a web site and reside on your computer and are recognised when you visit or re-visit a web site. A cookie does not contain any personally identifiable information. It can provide details of your IP address, the computer platform that you use (e.g. Macintosh or Windows), the browser that you use (e.g. Microsoft Explorer or Mozilla) and what domain you are accessing the server from. With this information the following can be achieved:
Track traffic patterns to a web site,
Ensure that the most relevant content is being shown,
Ensure faster web page access in certain situations.
Tracking Technologies & Third Party Cookies - The use of cookies by our service providers is not covered by our privacy statement. We use Google Analytics, a third-party tracking service, which may use cookies to track non-personally identifiable information about our visitors to our site for the purposes of monitoring usage and volume statistics. We have no access to or control over these cookies and this privacy statement does not cover the use of cookies by any third-party. We encourage you to review Google Analytics privacy policy at http://www.google.com/privacy.html
User communications - When you communicate with us electronically, we keep those communications in order to respond to them and improve the quality of our product and our support.
We may also send you updates about your account or VIP Plumbing products and services. You may opt out of promotional emails at any time by following the instructions at the end of the email.
Email address information - this may be provided by you at some point when you register for use of any available web site feature. Emails may be in the form of VIP Plumbing bulletins or other messages, either regular or ad-hoc, that are only relevant to the VIP Plumbing website. We endeavour to keep them spam free and will not bombard you with emails with offers that are not related to our business. Any 'subscription' type emails have simple, effective 'Unsubscribe' facilities at the end of each message should you no longer wish to receive them.
What Do We Do with Personally Identifiable Information
We collect this information in order to provide the best possible service to you as customers of, or parties interested in, VIP. To this end we may, from time to time, use the information that you provide for the following purposes:
To verify your identity if you need help with a forgotten password or you are having login problems with one of our web site services.
To help provide any other services that from time to time we may offer or you may request.
To offer the most relevant information suitable to your and your interests
For any relevant informational, marketing, promotional, publicity, or surveys that we might undertake.
For any other purposes for which you have given permission.
Third Parties
We do not sell, rent, supply, give up or lease out any user or customer information to any third parties. We will only disclose information about you or your use of the website and/or services without your prior permission if we have a good faith belief that such action is necessary to:
Conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law -
Protect our rights or property or those of our related companies -
Act to protect the interests of our, or our related companies, customers or personnel
Advertisers and Partners
This Privacy Statement only relates to the VIP Plumbing website. You are encouraged to review the privacy statements of websites you choose to link to from our (or any other) website so that you can understand how those websites collect, use and share information.
You should be aware that we are not responsible for the privacy statements or other content on websites linked to or from the VIP Plumbing website. However, if you find privacy or content problems with websites linked to or from the VIP Plumbing website we would appreciate being notified so that we can take the appropriate action.
Google AdWords
This website may use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the Magills website. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy (http://www.google.co.nz/policies/privacy/)
You can set preferences for how Google advertises to you using the Google Ad Preferences page (https://www.google.co.nz/settings/ads).
Partners and Linked Websites
This privacy policy only relates to the VIP website. You are encouraged to review the privacy statements and policies of websites you choose to link to from our (or any other) website so that you can understand how those websites collect, use and share information.
You should be aware that we are not responsible for the privacy policies or other content on websites linked to or from the VIP website. However, if you find privacy or content problems with websites linked to or from the VIP website, we would appreciate being notified so that we can take the appropriate action.
Changes to This Privacy Policy
This Privacy Policy was last updated on 4th February 2015.
We reserve the right to change this policy at any time. Any changes will take effect immediately they are posted on the VIP website. Wherever possible we will notify you of any changes to this policy, but in the event that we do not, your continued use of our services indicates your acceptance of the particular policy that is posted on the website at the time of use.
Right of Access to Your Information
You have the right to be informed of the information that we hold about you and to have it changed, corrected or deleted. To find out more about how to do this, please contact us.