What information Do We Collect?
As part of our using www.vipplumbing.co.nz the following kinds of information may be collected:
Cookies - Cookies are small files that are placed by a web site and reside on your computer and are recognised when you visit or re-visit a web site. A cookie does not contain any personally identifiable information. It can provide details of your IP address, the computer platform that you use (e.g. Macintosh or Windows), the browser that you use (e.g. Microsoft Explorer or Mozilla) and what domain you are accessing the server from. With this information the following can be achieved:
Track traffic patterns to a web site,
Ensure that the most relevant content is being shown,
Ensure faster web page access in certain situations.
User communications - When you communicate with us electronically, we keep those communications in order to respond to them and improve the quality of our product and our support.
We may also send you updates about your account or VIP Plumbing products and services. You may opt out of promotional emails at any time by following the instructions at the end of the email.
Email address information - this may be provided by you at some point when you register for use of any available web site feature. Emails may be in the form of VIP Plumbing bulletins or other messages, either regular or ad-hoc, that are only relevant to the VIP Plumbing website. We endeavour to keep them spam free and will not bombard you with emails with offers that are not related to our business. Any 'subscription' type emails have simple, effective 'Unsubscribe' facilities at the end of each message should you no longer wish to receive them.
What Do We Do with Personally Identifiable Information
We collect this information in order to provide the best possible service to you as customers of, or parties interested in, VIP. To this end we may, from time to time, use the information that you provide for the following purposes:
To verify your identity if you need help with a forgotten password or you are having login problems with one of our web site services.
To help provide any other services that from time to time we may offer or you may request.
To offer the most relevant information suitable to your and your interests
For any relevant informational, marketing, promotional, publicity, or surveys that we might undertake.
For any other purposes for which you have given permission.
We do not sell, rent, supply, give up or lease out any user or customer information to any third parties. We will only disclose information about you or your use of the website and/or services without your prior permission if we have a good faith belief that such action is necessary to:
Conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law -
Protect our rights or property or those of our related companies -
Act to protect the interests of our, or our related companies, customers or personnel
Advertisers and Partners
This Privacy Statement only relates to the VIP Plumbing website. You are encouraged to review the privacy statements of websites you choose to link to from our (or any other) website so that you can understand how those websites collect, use and share information.
You should be aware that we are not responsible for the privacy statements or other content on websites linked to or from the VIP Plumbing website. However, if you find privacy or content problems with websites linked to or from the VIP Plumbing website we would appreciate being notified so that we can take the appropriate action.
You can set preferences for how Google advertises to you using the Google Ad Preferences page (https://www.google.co.nz/settings/ads).
Partners and Linked Websites
You should be aware that we are not responsible for the privacy policies or other content on websites linked to or from the VIP website. However, if you find privacy or content problems with websites linked to or from the VIP website, we would appreciate being notified so that we can take the appropriate action.
We reserve the right to change this policy at any time. Any changes will take effect immediately they are posted on the VIP website. Wherever possible we will notify you of any changes to this policy, but in the event that we do not, your continued use of our services indicates your acceptance of the particular policy that is posted on the website at the time of use.
Right of Access to Your Information
You have the right to be informed of the information that we hold about you and to have it changed, corrected or deleted. To find out more about how to do this, please contact us.